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About Us

About Us

Practical support, with a warm person at the other end.

Enlightened Buzz was founded in 2015 by Rachel as a one-stop family support and home reset service for families, new parents, small businesses and community groups.

The business serves the Gold Coast and Brisbane region, Queensland, with availability subject to Enlightened Buzz confirmation.

Our purpose and values

Care should feel useful.

Listen first

Start with the real shape of your day, not a one-size-fits-all answer.

Make it practical

Make the next step clear, friendly and grounded in what can be confirmed.

Keep it family-focused

Be warm, honest and thoughtful about the people and routines each enquiry involves.

Two divisions

One conversation, two kinds of support.

01

Babysitting & Nanny Services

Babysitting, nanny care, overnight care, and wedding and event babysitting, subject to Enlightened Buzz confirmation.

See childcare services

02

Family Support & Home Services

Cleaning, laundry, meal preparation, organising and house management, with community offerings kept enquiry-only.

See home services

Meet Rachel

The founder behind the conversation.

Rachel is the founder and owner of Enlightened Buzz. She is a mum and experienced early childhood educator with over 19 years’ experience in early childhood education, plus 16+ years’ house manager/VA experience.

Rachel holds diplomas in Early Childhood Education, Children’s Nutrition and Play Therapy. She has current First Aid training and relevant police and working-with-children screening, including a Queensland Blue Card. These details are Rachel’s individual information only.

Rachel brings a grounded, people-first approach to the service. She listens to what families and clients need, then confirms the practical next steps, service scope and availability.

Independent support

Meet the Team

Enlightened Buzz works with independent subcontractors who provide babysitting, nannying, cleaning, laundry, event and family-support services.

Families may request a preferred sitter where available, but all bookings must be arranged and confirmed through Enlightened Buzz.

Growing our team

A warm network, growing over time.

We're growing our team — profiles will be added as our wonderful sitters join.

Availability and all bookings remain subject to Enlightened Buzz confirmation.

Want to talk through your needs?

Tell us what would make your days, home, event or community group work better.