Frequently asked questions
The useful details, in one place.
If you cannot find what you need here, call or email us and we can talk through your situation.
01Where do you provide services?
Enlightened Buzz provides services in the Gold Coast and Brisbane region, Queensland. Share your suburb or location when you enquire so we can confirm whether the service and timing fit.
02What are the current rates?
Rates are confirmed based on your needs. Long-term nanny placements — enquire for a personalised quote. Pricing varies with experience, hours and number of children. Laundry/ironing, meal preparation and organising/house management are enquiry-based, with pricing confirmed with Enlightened Buzz based on your needs.
03Can I request a preferred sitter?
Families may request a preferred sitter where available. All bookings must be arranged and confirmed through Enlightened Buzz, and sitter approvals remain subject to Enlightened Buzz confirmation.
04How does overnight care work?
Overnight care is enquiry-based, with pricing confirmed with Enlightened Buzz based on your needs. Share the children’s ages, routine, dates and timing when you enquire so we can confirm the request.
05Do you provide wedding and event babysitting?
Wedding and event babysitting is subject to enquiry. Share the event details, location, children’s ages and timing so we can confirm what may suit.
06Do you provide community offerings?
Workshops, support groups, messy and sensory classes, playgroups, creche and vacation care are enquiry-only and subject to Enlightened Buzz confirmation.
07What happens after I send an enquiry?
The Enlightened Buzz team reviews the details and can discuss the service, availability, scope, rates and next steps with you. Submitting an enquiry does not confirm a booking. All bookings, sitter approvals and safety decisions remain subject to Enlightened Buzz confirmation.
